1. Register status
Neevio uses the following providers for the stated purposes. Database and file-storage regions are identified below; they do not imply that all provider operations take place in those regions.
| Provider / service | Purpose and information | Location |
|---|---|---|
| Hetzner Online GmbH | Application hosting; account and workspace information processed by the application. | Germany |
| Amazon Web Services — RDS PostgreSQL | Account and workspace database records. | Mumbai, India |
| Amazon Web Services — S3 | Uploaded documents and attachments. | Mumbai, India |
| Amazon Web Services — SES | Transactional email; recipient addresses and message contents. | Configured AWS delivery region and provider operations; contact us for region details. |
| Amazon Web Services — Bedrock (Qwen models) | AI inference; selected prompts, documents and workflow context. | Configured model/inference region; contact us for region and routing details. |
| Razorpay | Subscription payments, billing references and payment status; financial processing may involve independent legal obligations. | India and applicable payment-network operations. |
| Google — Analytics 4 | Optional website analytics after consent; not a processor of customer workspace content. | Google processing locations under its service terms. |
2. Customer-connected services
A customer-authorised integration such as GitHub or Slack is not automatically the same thing as a Neevio subprocessor. The legal roles depend on how the service is supplied and the relevant agreements.
Customers should review the permissions and terms of the services they connect.
3. Changes and questions
We update this register when providers or processing purposes change. Contact prince@neevio.in for procurement questions or processing-location details. A signed customer agreement may establish additional change-notification or objection requirements.