neevio
Intake

Turn every request into tracked work

Slack threads, support tickets, sales calls. They arrive already written up, labelled, and pointed at the team that owns them.

Requests write themselves

The agent reads the thread, writes the issue, and files it — with the context, the reporter, and the links already attached.

1.1neevio Agent+

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The thread becomes the issue

Mention @neevio in a Slack or Microsoft Teams thread and the agent writes the issue for you, carrying the conversation's context with it.

@neevioassign to alex and delegate to Copilot

Hand it off in one line

Turn a Slack or Microsoft Teams thread into an issue and put a coding agent on it in the same breath. Nothing gets re-explained.

Support tickets come across whole

Auto-create well-scoped issues from Intercom and Zendesk conversations — even across long, multi-topic threads.

Calls file their own follow-ups

Product feedback in a Gong transcript lands in neevio on its own. No prompts, no clicks, nothing to remember afterwards.

Every tool becomes an inbox

Wire neevio into the rest of your stack and open issues straight from your CRM, monitoring, email, or anywhere else work shows up.

The queue sorts itself

Bugs, requests, escalations — the unplanned half of the work lands in one queue that has already been triaged before anyone opens it.

1.2Triage+

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The sorting is already done

neevio AI suggests the right assignee, team, project, and labels from how your team has triaged before — and applies them once you trust it to.

Duplicates surface on arrival

Similar issues get spotted and linked before anyone starts work, so you don't end up shipping three versions of the same fix.

Your rules run before you look

Set the conditions once. Key accounts jump the queue, critical bugs escalate themselves, and the rest gets filed where it belongs.

Nothing waits for an owner

A rota decides who picks up what, so everything has a name on it before anyone opens the queue.

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AchievedBreached

Urgency nobody has to chase

Time-sensitive work carries its own clock, so the deadline is visible without anyone sending a reminder.

Every request remembers who asked

Feedback keeps the account, the conversation, and the person it came from attached, so you weigh what to build on evidence rather than memory.

1.3Customer Requests

The whole conversation comes with it

Capture feedback from any customer interaction — sales calls, support chats, renewal reviews — and turn it into a request linked to the project or issue it belongs to.

Internal requests stop being DMs

Bug reports, IT tickets, people-team questions — they come in through Slack, email, or a form and land in the same queue product work does.

1.4neevio Asks

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A front door for every team

Standardize workplace requests behind forms and templates, then route each one to the team that owns it without anyone triaging by hand.

FAQ

Frequently asked questions

Everything you need to know to get started.

  • Planning and building product, end to end. Initiatives, issues, cycles, and the docs that explain them live in one workspace. The work stops being spread across five tools that never quite agree.

  • Teams running more than one thing at a time who need every one of them to stay visible. It fits a five person startup and a five hundred person org, and the structure grows as you do.

  • Most teams are running their first cycle the same afternoon. No engineering work, no migration project, no onboarding specialist. Sign up, invite people, connect the tools you already use.

  • Yes. We connect to the major platforms teams rely on for chat, source control, design, and issue tracking. Each one takes a single sign in.

  • We’re SOC 2 Type II certified, everything is encrypted in transit and at rest, and we never train a model on your workspace content. Our security page has the detail.

  • Yes. The Free plan runs real work for as long as you like, with no time limit. Pro comes with a 14 day trial and no card up front.

Still have questions? Contact support or visit help center.

Get your team on one system.

Start free today. Most teams are running their first cycle by the same afternoon.